Refund Policy

If you decide that your new Cassarokids wooden product isn’t for you, you can return or exchange it any time within 30 days of your purchase—no ifs, ands, or asterisks. Fill out the form at cassarokids.com/pages/contact and we’ll take care of the rest. All soft goods can be returned or exchanged with the exception of pillows. Due to hygienic reasons we only accept pillow returns if they are unopened and still in original packing - but our usual warranties still apply.

The 30-day period does not start over if you exchange your item. If you end up returning your exchange order, you’ll only have the remainder of your original 30-day to do so. We do not offer refunds for shipping fees, so if you originally selected expedited shipping for your order, you will only be refunded the cost of the item(s) you return. Please note that all returns must be shipped in a box, so we recommend holding on to your original packaging through the trial period.

All final sale items are yours to keep. Take a look at our final sale terms and conditions for additional information.